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How do I request an exchange?Updated 3 days ago

Due to high turnover of stock & limited size availability, we do not offer exchanges on any items. If you would like to make an exchange for a different style, size or product, we do recommend that you make a new online purchase to ensure availability of the item.

Once you have placed your new order please open a return request by clicking here: https://chasingfirefliesrhs.returnscenter.com/

  1. Enter your order number and email address to start
  2. Follow the instructions and select the items you want to return
  3. Once your request is approved, you will get a confirmation email with your shipping options and guidelines

Our customer service team will review your request and once we have authorized your return, you will receive an email with further instructions

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