Thank you for shopping with Chasing Fireflies, it is important that you are completely happy with every purchase. If you are not satisfied, for any reason, you can simply contact us to request to return your item within 14 days of receiving your deli

Thank you for shopping with Chasing Fireflies, it is important that you are completely happy with every purchase. If you are not satisfied, for any reason, you can simply contact us to request to return your item within 14 days of receiving your delivery. We will refund your merchandise price (minus the charge for use of our shipping label if you use our tracked return service) after the items have been received and processed by our warehouse team.&#xA0;<ul><li style="font-family: Inter; font-size: 16px;">Returned merchandise must be in a new and unused condition</li><li style="font-family: Inter; font-size: 16px;">All tags and labels must be attached.</li><li style="font-family: Inter; font-size: 16px;">Altered or personalized items, and items identified as&#xA0;final sale&#xA0;cannot be returned.</li><li style="font-family: Inter; font-size: 16px;">Chasing Fireflies&#xA0;reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition.</li><li style="font-family: Inter; font-size: 16px;">We &#xFEFF;do not&#xA0;&#xFEFF;accept returns on sale or clearance products.</li><li style="font-family: Inter; font-size: 16px;">Please allow 10 to 14 days for processing your return.</li><li style="font-family: Inter; font-size: 16px;">Return postage cost is not refundable and we will deduct $14.95 from your refund for use of our tracked return label service&#xA0;</li></ul>Please click&#xA0;<a href="https://chasingfirefliesrhs.returnscenter.com/" style=" text-decoration: none;" id="isPasted">here</a> to start the return process.

What is your Return Policy?

Due to high turnover of stock & limited size availability, we do not offer exchanges on any items. If you would like to make an exchange for a different style, size or product, we do recommend that you make a new online purchase to ensure availabilit

Due to high turnover of stock &amp; limited size availability, we do not offer exchanges on any items. If you would like to make an exchange for a different style, size or product, we do recommend that you make a new online purchase to ensure availability of the item.Once you have placed your new order please open a return request by clicking here: <a href="https://chasingfirefliesrhs.returnscenter.com/" rel="noopener noreferrer" target="_blank" title="https://chasingfirefliesrhs.returnscenter.com/" tabindex="-1" style=" text-decoration: none;">https://chasingfirefliesrhs.returnscenter.com/</a><ol><li style="font-family: Inter;">Enter your order number and email address to start</li><li style="font-family: Inter;">Follow the instructions and select the items you want to return</li><li style="font-family: Inter;">Once your request is approved, you will get a confirmation email with your shipping options and guidelines</li></ol>Our customer service team will review your request and once we have authorized your return, you will receive an email with further instructions

Returns & Exchanges

What is your Return Policy?

How do I request an exchange?