Orders & Shipping
When do orders ship?
Note: Due to severe weather conditions affecting carrier networks, some orders may experience shipping delays. We appreciate your patience.In-Stock Orders. All orders placed with Chasing Fireflies are shipped from our warehouse located at:. 7485 Polk
Where do you ship?
At this time we can only ship to 48 of the 50 United States and the District of Columbia. We are unable to ship orders to the states of Hawaii and Alaska. Please note, we do not ship to P.O. Box addresses.
How do I check the status of my order?
You will receive an email with your tracking information once your order has shipped but you can also check the status of your order by logging into your account.Click here to visit your account.
How do I know if my purchase has been confirmed?
After clicking the "Submit" button, you'll be taken to an order confirmation page that will provide your order number. You will also receive a confirmation message to the email address you provided during the checkout process.